Were you happy with surrogate you were matched with?
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We worked with a first time surrogate and she was fantastic. She took things very seriously and was a great communicator. Our case manager was amazing and extremely helpful and supportive throughout the process. When we had questions the agency always strives to answer them and was very knowledgeable. For third party professionals, they were always able to provide recommendations and had great connections.
Was communication transparent, open and effective?
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“Emails were prompt and our case manager was always responsive. On the matching side, we would have appreciated more phone calls when we reached out to avoid misunderstandings.”
Do you feel the agency was able to problem-solve and resolve issues well?
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“We always received a response to our inquiries and the parties strived to do their best.”
As told by
— EB,
YFA Parent(s) who had a surrogacy journey in 2025-2026


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